Support
How can we help?
Answers to common questions below. If you need anything else, email support@dallasdesigns.shop or call +44 7500016966 — or use the contact form.
How are the edits sized?+
Each product page lists garment measurements in inches. Sizing is a guide, not a guarantee of fit — check the measurements against your own before ordering. Petite and Tall edits are re-proportioned so no alterations are needed.
Can I buy pieces separately?+
Every edit is designed as a coordinated set. The value is in how the pieces combine, but you can also wear and return individual pieces from a set under our returns policy.
How do returns work?+
Return or exchange within 30 days, unworn with tags intact. Jewelry and intimate items are excluded for hygiene once opened. See the Returns & Refund Policy for full detail.
Where do you ship and how much?+
We ship to the UK, US, Canada, Ireland, Australia, New Zealand and selected European destinations. Standard shipping is a flat fee in USD, free for members. See the Shipping & Delivery Policy.
What does membership include?+
Edit Club and Atelier add member pricing, a monthly personalised lookbook and seasonal capsule planning. They are subscriptions with perks only — no credits or stored balance.
Is my payment secure?+
Yes. Payments are processed by Stripe on its secure hosted checkout. We never see or store your full card number.